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July 2007
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July Weblog

July 31, 2007

Here's a handy article about what to include in accessibility statements. This addresses more than accessibility. For example, there should be an easy way (especially on organization or corporate Web sites) to report a problem with the site or ask a question. This is useful to all users. Of the few Web sites that have accessibility statements, fewer address all of the topics listed in the article. This is usually fine. The primary reasons to use these statements are to provide specialized instructions about using the site (such as identifying access key navigation that is specific to the site) and to provide a way for visitors to submit feedback so you can address questions and make your site more usable. For organizations and companies, an accessibility statement is just part of good customer service.

July 24, 2007

RadioShack announced that by the end of 2007 their e-commerce web site will be in compliance with the W3C WCAG 1.0, priorities 1 and 2. RadioShack collaborated with the American Foundation for the Blind, American Council of the Blind, and California Council of the Blind to work on this and improvements to RadioShack's point of sale system in retail stores. The announcements are vague about who initiated the efforts. Either way, it's great to see another large company take accessibility seriously and understand the bottom line benefits of increasing their potential customer base.

July 10, 2007

I was pleasantly surprised to see accessibility prominently mentioned in a list of top 10 hints on managing your brand online. The author highlighted the potential legal liability of ignoring web accessibility. (There's nothing like using the law to scare people into doing the right thing.) Overall, this list offers a sound, if somewhat idealistic, general approach to Web site implementation and maintenance.